What to do in case of Late Delivery of USPS Mail | Refund

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If you’re using USPS services then you might come across this situation where the mailpiece delivery is delayed or late. Now the question is What to do in case of late delivery of mail. There could be any possible reason for the lat or delay in delivery. Good thing is that there are multiple options available through which one can check the delivery status or know where is the mail in the mail stream. Check out the information shared below to know what you can do in a situation of late or delay in mail delivery.

What to do in case of Late Delivery of Mail?

These are the options exist in case of late delivery of mail to know the delivery status of your mailpiece or to know how much more time it will take to deliver the mail item.

Check Mail Delivery Standards

Please note that delivery standards are different for each mail class. So, before jumping to the conclusion of late delivery, you need to first check the delivery standards to see how much days it actually takes to deliver a particular mail class. For an instance, First class mail may reach the destination within 1 to 3 days while Media mail may take up to 2 to 8 days.

It is advised to see the delivery standards of mail class first. Below you can see an image with delivery standards of various mail classes. A number of days are also mentioned after which you can contact customer service if mail item failed to reach the final destination.

Late Delivery of Mail, USPS


Track Package using USPS.com

Tracking is pretty simple, all you need to do is USPS.com, enter tracking number to track the status of your package. A tracking number is a unique number which is assigned to each item which is shipped through USPS. You can find tracking number from the mailing label or receipt of the mailpiece. If you can’t find it then Learn how to find USPS tracking number.

The tracking process can’t be done without tracking number so if you can’t find or lost your tracking number then make sure to recover it to initiate the tracking process.

The most recent tracking status of your mailpiece should appear after tracking. If there is no status available or the information has not changed since the last time you viewed it, check back regularly as information is updated periodically throughout the day.

Contact USPS Customer Service

You can also contact the USPS customer service by calling at 1-800-222-1811. Customer representatives as available as follows:

  • Monday to Friday: 8:00am to 8:30pm ET
  • Saturday:  8:00 a.m. to 6:00 p.m. ET
  • Sundays:  Closed (Sunday Delivery Hours)
  • Holidays:  Closed (What are Postal Holidays?)

Please Note that the call center does not accept any inquiries about ineligible First-Class Mail International and First-Class Package International Service items.

As the volume of mail fluctuates daily so there is no specific delivery time. As per USPS guidelines, all the deliveries should be made 5:00 p.m. local time. No mail items will be delivered on Sunday except Priority Mail Express and Amazon parcels.

Hopefully, you find this information related to USPS Late delivery of Mail useful, if yes, then why not share with other people as well who might be seeking for this. Please let us know through the comment section if you have any other query or question. You can also make a visit to FAQ category to get answers to your USPS related queries.

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